Maintain Enhance Organizational Performance â€myassignmenhelp.Com

Question: Discuss About The Maintain Enhance Organizational Performance? Answer: Introduction In the current business scenario, contemporary business organizations consider various factors to maintain and enhance their organizational performance. One of the key factors that are being considered by the organizations is the organizational behavior (Kinicki and Kreitner 2012). This is due to the reason that, in the current business scenario, internal management is being given more importance to maintain the effective working environment in the organizations. Majority of the contemporary business organizations follows the approach of maintaining the level of motivation and job satisfaction of their employees which in turn helps them in providing effective and ideal service to the customers. This essay will discuss about the role of having effective organizational behavior in the organizational in enhancing the organizational performance. Critical analysis will be done in order to determine the various theories and aspects of organizational behavior in relation to the business org anizations. Organizational behavior theories Various theories are being considered in the field of organizational behavior. One of the key aspects is the attitude. Attitude is the reflective of ones mind about how he is feeling or perceiving about any incidents. Accounting to the theory of cognitive dissonance, inconsistency is present between the behavioral attitudes of an individual and the more they will reduce the inconsistency, the more they will have stability. Thus, in the case of the organizational behavior, attitude is important due to the fact that, the attitude of the upper level management is the key determining factor in creating the organizational behavior in the organization. As told by Elias, Smith and Barney (2012), attitude is also one of the key determining factors to enhance the level of motivation of the employees and other stakeholders in the organization. Another key theory of organizational behavior is the motivation theory. According to the two-factor theory by Herzberg, there are mainly two factors in the organizations that should be considered in order to maintain the job satisfaction of the employees (Ryan and Tipu 2013). It is being stated by this theory that, there are some factors known as motivators such as engagement of the employees in the workplace, opportunities being provided to them, challenges being faced by them, and the reward and recognition being offered to them in their workplace. These factors help the employees in getting motivated in their workplace (Lazaroiu 2015). On the other hand, hygiene factors are those, which should be effectively maintained in the organization in order to prevent dissatisfaction among the employees. Hygiene factors refers to the factors such as proper payment structure, workplace health and safety and job security. These are factors, which will not motivate the employees, but absence o f these theories will create dissatisfaction among the employees. Another important theory of organizational behavior is the leadership. As told by Luthans, Luthans and Luthans (2015), leadership roles in the organizations also determine the maintenance of the organizational behavior in the workplace. According to them, the key role played by the leadership in the organization is to provide effective working environment to the employees, which in turn help the employees to have high level of motivation and engagement in the organizations. Moreover, the attitude and personality of the leadership is also important to determine the organizational behavior. This is due to the reason that, the attitude possessed by the leadership roles will have the influence on all the other stakeholders in the organization. Organizational behavior critical analysis There are several researches have been done in the past by various authors regarding the importance and issue being faced in maintaining the effective organizational behavior. A few of them are of the opinion that, organizational behavior in the organization is the prime factor to gain competitive advantages. According to Wagner III and Hollenbeck (2014), contemporary business organizations involve effective organizations behavior in order to secure competitive advantages in the market. According to them, maintaining effective organizational behavior helps the organizations in enhancing the level of motivation of the employees and the level of job engagement of the employees also get enhanced. This in turn increases the productivity of the employees as well as the organizational productivity. Teh and Sun (2012) classified the organizational behavior in relation with the attitude and knowledge sharing. According to them, attitude of the employees as well as the leadership roles is directly proportional to the sharing of knowledge in the internal organization. This is due to the reason that, the more will be the job satisfaction among the employees and the more will be the involvement of the employees in the organization, the more will be the sharing of the knowledge in the organization. Increased level of engagement of the employees in their workplace will enable them to get more involved in the organizations which in turn will initiate the sharing more knowledge. According to Pinjani and Palvia (2013), contemporary business organizations operate in the global market with having diverse workforce in the organization. Thus, for them mutual trust among the employees and between the different managerial levels is important to be maintained. This is due to the fact that, mutual trust among the employees will enhance the culture of teamwork in the internal management along with effective coordination with the upper level management. Thus, the more will be the level of coordination among the employees, the more will the organizational productivity and effectiveness. Another aspect of attitude and organizational behavior as a whole is the organizational commitment. As stated by Borman (2014), the attitude for the internal stakeholders is important due to the fact that, it will help in help in enhancing the organizational commitment of the employees. The more will be the organizational commitment, the more will be the organizational citizenship behavior. According to him, the attitude of the employees should be gaining competitive advantage in the organization by increasing their job experience. Moreover, the attitude of upper managerial levels should also be favorable enough to motivate the employees in increasing their organizational commitment. Potential issues in organizational behavior Though majority of the authors are of the opinion that organizational behavior have more of the favorable outcome for the organizations. However, there are a few potential challenges that may be faced by the organizations in enhancing effective organizational behavior in the organization. According to Thomas (2012), resistance of diversity in the organization is one of the key issues. This is due to the reason that, in the diversified workforce, maintaining the organizational behavior will face challenge in considering the different cultural aspect of the employees. The decision making process will get hindered due to the reason that, some decisions will be acceptable to one group of employees while the other will find it culturally different. According to Johnson (2017), organizational behavior will also find issues in maintaining the ethical considerations in the organization. This is due to the fact that, organizational behavior should be designed in such a way that, it will be acceptable to the all the internal stakeholders. Issues such as inequality among the employees and unequal employee representation should be well maintained by the organization. According to him, this ethical dilemma may be faced by the organizations in maintaining the effective organizational behavior. Recommendations Having critically analyzed various aspects of organizational behavior, it is being found that there are various opportunities as well as challenges that will be faced by the organizations. Thus, these recommended steps will help to implement effective and ideal organizational behavior in the internal environment. One of the key measures that to be taken is to increase the job engagement of the employees. The more will be the level of engagement of the employees in their workplace, the more be the mutual trust and coordination among the employees (Andrew and Sofian 2012). Another measure to be taken is the rewarding system to enhance the level of motivation of the employees. Initiation of reward and recognition mechanism for the employees will help to enhance the level of motivation for the employees, which in turn will help to enhance the organizational behavior. Leadership roles should be effectively designed in order to create an ideal working environment in the organization. In in itiating effective leadership roles, ethical and cultural issues should be considered. It will help to create ideal working environment along with providing clear vision to the employees, which will in turn enhance the organizational productivity. Conclusion Thus, it can be concluded that, initiation of the effective organizational behavior is important for the contemporary business organizations. This is due to the reason that, effective management of the human resources in the internal environment is the key factor to gain competitive advantages in the market. Moreover, maintenance of the effective organizational behavior will help to increase the employees as well as organizational productivity. Though, initiation of the ideal organizational behavior will face various challenges, however, it can be overcome by following the recommended steps. Thus, it can be concluded that, initiation of the effective working environment and managing the employees will help to promote effective organization behavior in the internal environment of the organization. Reference Andrew, O.C. and Sofian, S., 2012. Individual factors and work outcomes of employee engagement.Procedia-Social and Behavioral Sciences,40, pp.498-508. Borman, W.C., 2014.Organizational citizenship behavior and contextual performance: A special issue of human performance. Psychology Press. Elias, S.M., Smith, W.L. and Barney, C.E., 2012. Age as a moderator of attitude towards technology in the workplace: Work motivation and overall job satisfaction.Behaviour Information Technology,31(5), pp.453-467. Johnson, C.E., 2017.Meeting the ethical challenges of leadership: Casting light or shadow. Sage Publications. Kinicki, A. and Kreitner, R., 2012.Organizational behavior: Key concepts, skills best practices. McGraw-Hill Irwin. Lazaroiu, G., 2015. Employee Motivation and Job Performance.Linguistic and psychology Investigations,14, p.97. Luthans, F., Luthans, B.C. and Luthans, K.W., 2015.Organizational behavior: An evidence-based approach. IAP. Pinjani, P. and Palvia, P., 2013. Trust and knowledge sharing in diverse global virtual teams.Information Management,50(4), pp.144-153. Ryan, J.C. and Tipu, S.A., 2013. Leadership effects on innovation propensity: A two-factor full range leadership model.Journal of Business Research,66(10), pp.2116-2129. Teh, P.L. and Sun, H., 2012. Knowledge sharing, job attitudes and organisational citizenship behaviour.Industrial Management Data Systems,112(1), pp.64-82. Thomas, K.M. ed., 2012.Diversity resistance in organizations. Psychology Press. Wagner III, J.A. and Hollenbeck, J.R., 2014.Organizational behavior: Securing competitive advantage.

Root Causes of Migration free essay sample

These and other types of events displace millions of people across the globe every day. Since the mid-twentieth century, however, the nature of migration has also become largely influenced by globalization. Advances in communication and transportation technology have driven globalization forward, allowing us to live in a world where distances between countries and travel time are no longer as significant an obstacle. * In this age of migration and globalization, the worlds economies have become more integrated. As a result, it is now common for migrants to send remittances to their home country and, not surprisingly, many developing nations depend on these funds. Overall remittances sent in 2004 totaled 226 billion dollars and remittances accounted for approximately 20 percent of GDP in Bosnia and Herzegovina, Haiti, Jordan, Lesotho, the Republic of Moldova, and Tonga. [1] * Additionally, disparities between developing and developed nations have accelerated with globalization. In 1900, the ratio of the average income of the five richest countries in the world to the 5-10 poorest countries   was about . We will write a custom essay sample on Root Causes of Migration or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Today that ratio is 100:1. 2] These disparities among countries combined with limited opportunities for employment that provides high enough wages to care for ones family has stimulated increased migration from developing to developed nations. * During 2000-2005, the more developed regions of the world gained an estimated 2. 6 million migrants annually from the less developed regions. As a result, undocumented immigration from Mexico has risen from 332,000 since 1993 to 530,000 in 2000a 60 percent increase since the passage of NAFTA. [5] * Big corporations in the United States have also gladly taken advantage of cheap labor, sending labor recruiters into economically depressed areas of Mexico, Central America, and elsewhere. This pattern of behavior has existed since this countrys formation. War and Governmental Oppression Map: Major Countries of Origin of Refugees (End-2008) Source: UNHCR 2008 Global Trends The end of the cold war saw a shift from inter-state conflicts to a dramatic number of intra-state conflicts. * From 1990-1995 over 70 states were involved in 93 wars that left 5. 5 million people dead. [6] Nearly all of 60 refugee flows studied in the 1990s can be attributed to internal conflicts. * The persistence of genocide throughout the 1990s has contributed substantially to the number of refugees and internally displaced persons. The involvement of developed countries through weapons trade have prolonged conflicts and made them deadlier. Government oppression and brutality in countries like China, Iran, El Salvador, Cambodia, Somalia, and other countries that have tortured, detained, and killed its citizens have also contributed to refugee flows. [8] * Most recently, the U. S. war on Iraq has created well over two million refugees who have no home. [9] * In 2008, there were 15. 2 million refugees and 827,000 asylum-seekers (pending cases). There are a number of pull factors that draw people towards countries like the United States to seek a better life. * Aging populations and low fertility rates in industrialized countries have resulted in a decline in replacement workers entering the workforce, while also creating greater demand for service-sector jobs and low-skill employment. * Developed countries like the U. S. have come to rely on immigrant labor to fulfill their labor needs and will need to so even more in the future as the country faces a mass retirement of baby boomers. Also, consider that the average per capita income in Haiti is less than $400 per year-in the United States, an undocumented day laborer could potentially earn that much in just one week. [12] * In the absence of a livable wage, access to credit, insurance, or social welfare benefits, the value of migration is greater than its hardship or potential for exploitation. In other words, for most people in desperate situation-as the factors above have illustrated-migration is worth the risk.

Personal Goals Essays

Personal Goals Essays Personal Goals Essay Personal Goals Essay I have made several goals and aims that I feel I should meet in order to gain a profit and to help me to run my business successfully. My main aim is to find a local vacant business site and make recommendations on the business idea. I could develop this local business site into my business. Afterwards if all the planning looks reliable I will go ahead with my ideas. I want to open a business that is prosperous and can make me have my own personal satisfaction. Personal Goals My personal goals are to be able to feel content with the outcome of my business. I want to bring a new trend of clothing to British people, especially young youths. With the money made I want to be able to settle down and start a family. I also want to provide the consumers wants and needs. Plus have a good relationship between my employees and customers. I felt that I was motivated by the youth in my society. I know that the youths are craving for these materials after conducting some interview this was the most desired shop. I know for a fact that the things would sell to the youth of my community. Also have always wanted to work for myself and be my own boss. I find it less hassle once my business gets of the ground to work for myself than have the hassle working for someone else. My personal aim is to make new friends and new contacts I would like to leave the business when it is successful to my children. Business Aims I want to be able to maintain a steady profit margin in while running my business. I need to make sure that the launch of my business is well promoted and advertised to the public. Be able to borrow sufficient money for my business from a bank loan. I want to be able to provide a good service to my customers and make them feel comfortable. I want to be able to pick the right location. I would have a sales promotion to try and encourage customers to buy from my shop. I want to be able to expand my business when the time is right. I want to be able to situate my business in a part of London. I would also install changing rooms and security men because it would be tempting to buy from my stall. But this will be useless if I didnt find a vacant local business site. My main business aim is to find that site with the right location. Then make recommendations pertaining to the site and the business. It is essential that the location I choose is legitimate because if I buy a premises and the price is to high or not enough customers pass by there. The before I start my business is already doomed. Methods of arriving at my aims If I want to fulfil my aims there are certain procedures I have to take into consideration. I would need to carry out some research into my chosen field to try and find out what my potential customers want. I would find my data by conducting a field research to gain customers views. I will use questionnaires as my tool for my research. It would provide facts and figures that are up to date, appropriate and specifically on what I want to find out. The disadvantage is that it is expensive to collect, I may get a low response rate and I need a large sample size to get an legitimate result. To have a good relationship with my employees I would be polite and courteous towards them. Like no other job I would make them look forward to coming in to work. I am going to definitely use Abraham Maslows motivation theory, which is: Methods of arriving at my aims To make certain that the local public know about the arrival of my business and it location I will need to advertise my business. Since I dont have a lot of money to spend I would advertise locally first then expand. But for the time being I will advertise on a local radio station. I would consider the time as well, I would want to put my message on when potential customers would be listening. For example I want young youths so I would put my advertisement on what they would be listening to. I wouldnt put it on when the classical music program is playing. To find out what youths listen to I would ask them that in my questionnaire. Also I would set up some posters to give an visual effect. Most people may not know what I am going to sell. The poster would have some sample clothing of what I would sell in the shop. The potential buyers would see it and would want to have it and be able to see more. My adverts would be persuasive and try to convince the consumer that they need this product to look cool. They would play on peoples fears and vulnerabilities and cause desires that didnt exist before. In order to keep customers coming back regularly I would use the pricing strategy of skimming. I would charge a high price for the product first which would attract people with large incomes. When the product has been established I would then lower the price to make it a mass-market product. The customers would feel they are getting a bargain and buy the product. Also after a few months when the sales start to reduce I would introduce discounts to the products. When the price decreases the quantity of demand would rise. These clothes would become a substitute to the other expensive clothing that is worn. I will also sell current cool clothes to attract the customers. Also there would be a constant piece of advertising in my front window. A manikin would be placed in front of the shop window displaying some clothing. This method is known as point of sale advertising. In order to pick the right location I need to consider how customers can travel to my store. Is it easy to get to? The easier it is to get to and the more noticeable it is the more customers I would receive. I would try to make the store as modern as possible to make it appeal to the young youths. I would also play music in the store that they would be into to help them feel more welcome and relaxed. My Business Objectives It is a necessity for my business to have understandable and clear objectives in for my business to run according to plan I need objectives and goals to set. An objective is anything that the business wants to achieve. The reason I am opening a business is because I want to be able to provide a different style of clothing to the youths of today. I also would like to feel independence that comes from being my own boss. I intend to meet new people and make new companions. I want my store to be diverse according to the other stores. I want to be able introduce new trend to the society. I would investigate the chosen area to see the crime rates and the transport and communication links. Also I would research on what other shops look like selling products similar to mine. It would help me accumulate more information about what features modern shops have. Which would result in better ideas. I anticipate that the average product life cycle of my products would be like this: My main business objective is to make a substantial profit, which would allow me to pay the bills and be able to have some money left over for me to live off. I need to be able to fulfil my needs which are food, water, warmth, shelter and clothing. An additional objective would be to supply the clothes that the public demand from my business. Also my turnover should always be greater than my expenses.

An Investigation Into the Mental Health and Substance Abuse Among Veterans Essay Example for Free

An Investigation Into the Mental Health and Substance Abuse Among Veterans Essay There are numerous issues facing American veterans returning home from war, both past and present. They are taught how to transform themselves into different people who are better adept at performing under severe war-zone stressors. They are prepared physically and sometimes mentally for what they will be entering into on foreign territory but not often enough for the challenge of re-entering civilian life. Soldiers are falling through the cracks in our system upon returning home, shown through an increase in post-traumatic stress disorder (PTSD) and substance abuse among veterans. Two theories that I will be exploring in this paper are Conflict Theory and Phenomenology Theory. There is more conflict everyday over what our troops should be doing and why. Any doubt of following the path to become a soldier is critiqued as going against the protection of our country, yet once they come out the other end of this journey the supported soldier is gone and in its place is either the glorified hero or sympathized victim. The phenomena of PTSD can create confusion for everyone involved. There is rarely a great understanding of a soldier’s mind and how it interprets their experiences into reactions after war. These experiences have a real effect on their lives and how they care and handle themselves after war. The way society has constructed what a soldier should represent does not include asking for help and makes them appear weak when if they show vulnerability. This issue is important because even today with easier access to treatment, many veterans today won’t or can’t seek out help. To many it is easier to turn to substance abuse to self-medicate and erase confusion from past experiences. In the book Fields of Combat, stories are told of how soldiers are trained to kill and understand that to be a true soldier you must accept you own death. Author Erin Finley describes what it is like for soldiers who came home and developed PTSD, and puts their experiences into a social and cultural perspective. She paints a portrait of PTSD to reveal to readers that there is no comprehensive way to understand or experience it. â€Å"As an anthropologist, I find the web of tangled arguments over PTSD fascinating because these conflicts are in many ways about the nature of war-related suffering itself† (Finley, 2011). She describes how to understand PTSD, we must listen to the experience and concerns of the veterans before we can begin to help them. The Conflict Theory can be applied to many aspects of a veteran’s life, the individual, their families, communities, and organizations around them. These troops return home without knowing how to integrate back into society. The families who should be overjoyed about the safe return of one of their members are displaced without having proper resources to help their loved ones mental health. They are not given the same stress and trauma training the soldiers is given, nor do they know of the experiences causing change in the soldier. There is not often enough knowledge available to the family of what it will be like for the family to have a soldier return home and can be caught off guard by what the soldier will experience upon return. Communities are affected by having one of their members experiencing side effects of war form attempting to re-enter the work force to social events and even the death of such troops of veterans. There is much debate about how war is handled in t he United States. It is generally agreed upon that protection of American citizens is of importance, but from there on out there is little agreement among groups. When thinking about this debate I cannot help but recall driving up to an intersection in my hometown and seeing picketers on either side of the street. Pro-war protesters held signs on one hand that said â€Å"FREEDOM IS NOT FREE† while anti-war protesters fought back with signs that reminded drivers of the ever-growing death toll of soldiers and civilians. Each side questioning the motives behind the other, from wasting America’s resources to question one’s loyalty to America. While these groups have different interests about sending our troops off to war, they should be able to come together when the troops return in order to offer services to help return to a life as normal as possible. From a Marxist view, veterans can be seen as an exploitation of the government by using the troops to their advantage and profit. While the troops are deployed the government basically owns them, but when they return they must often fend for their own mental and physical well-being. Capitalism has created a class division in this case. The bourgeoisie of our government sit back passively and brush off the symptoms of PTSD as a common experience expected after war. The most common symptoms of PTSD for veterans are thoughts of suicide, domestic violence, substance abuse and panic attacks. These symptoms would cause concern from anyone else but they are brushed under the rug for veterans because it is simply assumed that war experiences will have these kid of severe affects on those exposed. To critique the theory that a small elite group is responsible for deploying troops, we must acknowledge that many groups with similar interests come together to enable war to take place. Propaganda is imposed among society from interest groups on either side of the fence on war. Troops do not simply decide to pack up and head overseas to kill people, nor are they currently forced into deployment; it is their choice to enlist. The people in higher government position who can declare war do not just wake up in that position, they are elected there by the people of this country knowing, for the most part, what views they stand behind. This theory is consistent with social works ethics because it represents the working class and wants to bring consciousness to those who hold power and how we can reduce conflict, ignorance, and inequality. In the book, David Grossman tells readers how soldiers killing patterns have changed over time. During previous wars years ago soldiers were more reluctant to kill and fired their weapons more as a warning instead of a kill shot. The Army has since taken steps to increase the percentage of shorts fired to be directed at the actually enemy. Since it was shown to have be easier to get soldiers to kill from a distance instead of up close, machines were provided to allow for distance physically and mentally. The soldiers are basically be dehumanized to be better weapons to the government. He refers to this as Acquired Violence Immune Deficiency, where people have such a fear of what they are experience that their brain reverts to classical and operant condition, which the government has replaced by weakening the part of the soldier that does not want to kill and inserting the actions they prefer. This action represents yet another way that higher ups are using soldiers as their own material resource, in context to the Conflict Theory. The exploitive subordination of soldiers allows the government to profit by actually influencing how the soldiers think. The government understands that changing the social behavior of a soldier will lead to more power over them and their actions. This theory would show clear winners being the government who benefits from soldiers subordination and the soldiers who suffer. In contrast, you cannot presume that every action the ruling government takes over soldiers is for their benefit alone. The actions, while not always moral, are taken to protect the entire country. Treatment is provided for returning soldiers, even if it is not know or easily accessible to all. The emphasis is not solely social control but consensus and conformity. To go to war is a decision made by different group, not only elites, and a general agreement must be reached before actions are taken with soldiers or deployment. Soldiers are not forced into employment; they conform to the position because their attitudes, beliefs and behaviors are similar to those around them in the Army. In the article by David Zucchino, it tells about a soldier who opened fire from his home without warning because he felt he was under attack. This event took place after he received inadequate treatment for PTSD after being diagnosed at â€Å"high risk† for the disease. He was sent to a prison that did not offer him any further treatment for PTSD since they were not affiliated with the military. He is one of the many veterans that has not being given proper treatment after being diagnosed to be at rick for PTSD and ending up in civilian prison where they cannot access further help. He is now left in prison where his symptoms and condition will only worsen. From the Phenomenology standpoint we would look at expectations of his experience to understand and describe this phenomena. Looking at what appears to be instead of reality, his subjective experiences show emotions he is not fully aware of. His actions, like those of other veterans, stem directly from past and present sensory experiences and cannot defined the same way for each person. The appearance of returning veterans is seen as this joyous moment where they step off a plane in to the loving arms of family and are then forgotten about by most of the culture. Families and communities are left to deal with the veteran’s actions without knowing the driving forces behind their appearance of their actions. The government sees what it wants to see and transfers that to the public. We are shown this ideal soldier who is deployed to protect us and comes home a hero, which our consciousness retained as a singular memory of a soldier. That is what society wants to believe about war because our consciousness does not want to identify killing, death, and destruction with our freedom or it would not be as easy to ship off members of our own community to their impending death. Once they return they are given a pat on the back for a job well done and turned over with the intention of re-entering a community as a normal member once again. We define the content of our consciousness as making this place, America, better by using an object, the soldier, to do so. â€Å"Central Prison has done a good job of treating Eisenhauer’s physical wounds† (Zucchino, 2012). We treat what we can see, but leave what we do not understand unattended. In this theory we can only see one side of the situation at a time, and we are stuck on this glorified soldier but cannot combine with him the vulnerability and confusion he returns home with. In critique to this theory, there are things outside of our memory and consciousness that do exist. Just because we cannot fully grasp what is happening to these veterans does not mean that it is not happening. They are sent essentially sent to another world to deal with hardships and are thrown back into reality without being reprogrammed. There are not always theoretical structures that will allow us to understand the phenomena of what the veterans will go through. References Carter, A. C., Capone , C., & Eaton Short, E. (2011). Co-occurring posttraumatic stress disorder and alcohol use disorders in veteran populations. Journal of Dual Diagnosis, 7(4), 285-299. Finley, E. P. (2011). Fields of combat: Understanding PTSD among veterans of Iraq and Afghanistan. Ithaca: Cornell University Press. Grossman, D. (2009). On killing: The psychological cost of learning to kill in war and society. New York: Back Bay Books. Levinson, N. (2012). What really happened to america’s soldier, The Nation. Retrieved November 20, 2012 from http://www.thenation.com/article/168652/what-has-really-happened-americas-soldiers# Litz, B., & Orsillo, S. M. (2010). Iraq war clinician guide . (pp. 21-32). Department of Veteran Affairs. Retrieved December 1, 2012 from http://www.ptsd.va.gov/professional/manuals/manual-pdf/iwcg/iraq_clinician_guide_ch_3.pdf Stecker, T. (2011). 5 Survivors: Personal stories of healing from PTSD and traumatic events. Center City: Hazelden Foundation. Zucchino, D. (2012, June 24). Accused soldier is a prisoner to ptsd; believing he was under attack by insurgents, he started firing from his home. Los Angeles Times. Retrieved on December 1, 2012 from http://search.proquest.com.ezproxy.uvm.edu/docview/1021854523/13AE8FF837D23A623BE/7?accountid=14679 An Investigation Into the Mental Health and Substance Abuse Among Veterans. (2017, Feb 13). We have essays on the following topics that may be of interest to you

Social Media Project Assignment Example | Topics and Well Written Essays - 1250 words

Social Media Project - Assignment Example The topics circled to address customer trust issues are wide ranging from the employees, product launch and customer service. However, the core problem identified is the customer care and after sales services as highlighted by the selected posts below. The negative perception by customers makes one wonder why Wal-Mart is still the largest retail chain in the world. A key profit determinant would be improvement in the public relationship area for it would multiply their current earnings based on the obviously large number of dissatisfied customers which must be the fraction enjoyed by its competitors. No. Date Feedback 1 12th 04/2012 Webersouza Flamengo: Always admired Wal-Mart till it came to Brazil and got hired. Disappointed because it segregates customers and employees according to its own preference. He was fired. 2 11th 04/2012 Kimberly Smith Higashi: Wal-Mart had a grand opening in San Jose L.A and totally forgot it’s all about customers who were neglected and felt disap pointed for attention was reserved to Wal-Mart executives and Employees. 3 11th 04/2012 Sandy H. Parker: Disappointed by Wal-Mart Online order services because her order was delayed and moved to a later delivery date and the customer care did not have courtesy to inform her. 4 10th 04/2012 Ben R. Dazzle: He claims Wal-Mart is the worst thing to ever happen in USA because it uses child labor from immigrants as well as chokes down small family retail businesses. 5 9th 04/2012 The worst store to buy a computer: Wal-Mart only cares before it gets your money then changes. Their goods do not reflect the warranties thus when defective, consumers end up suffering. Wal-Mart does not investigate the sources of its products. The above 5 posts represent a summary of 30 posts evaluated from the start of March this year to the current day. The main issues of concern can be diagrammatically represented in a pie chart as follows. The leading was dissatisfied customers from poor after sales services which included purchase of faulty products that were not accepted back in exchange by warranties and guarantees. The employees were not effective in advising the customers on how to service and maintain some of the purchased products. No one really cared after money was exchanged for a product reason being they had many more people to serve. Poor customer care was also an issue especially with regards to low effectiveness and efficiency in the customer service department. Delays and inconveniences highlighted this segment, many a times causing embarrassment to the customers. Majority vowed never to come back in these incidences. Misplaced marketing vision is best defined at new outlet launches where the attention seemed to be given to the executives and staff members thus making consumers feeling unwanted. The store also pays more attention in marketing themselves rather than what they offer to the consumers. Adverts should show a substantial content of what brings people into the stores; the products and services, rather than magnificent buildings and smiling employees. Weak employment policies refers to the child labor issues with focus on foreigners, low pay packages to employees, poor working conditions which make employees tired and thus impacting on customer interactions in a negative way. It is evident from the site that Wal-Mart has done little to explore social media options as well as collect electronic

Project Managers and Functional Managers Essay Example | Topics and Well Written Essays - 1000 words

Project Managers and Functional Managers - Essay Example Project managers have more critical leadership challenges b. Project managers have multifaceted teams c. Project manager use synthesis, functional managers use analysis IV. Skills and competencies of project managers a. Traditional skills and competencies b. Emerging skills and competencies V. Project Managers and Functional Managers There is a greater emphasis on project management techniques in the business world today. This is because of the unique value that project management brings to certain aspects of the life of the organization that includes change management, product development, and marketing. Many businesses recognize that instead of relying on the functional managers to see specific projects through, it is better to organize such aspects under project managers. A project manager is the person who heads a team that handles a specific project that has a time limit, and which has verifiable resource limits (Flannes & Levin, 2005). Project managers participate more as team leaders than as bureaucratic entities. They normally work with cross-functional teams with members picked from various backgrounds to bring diversity to the project team. A functional manager on the other hand exists to coordinate the functions of an institution on ongoing basis. Normally, a functional manager will be responsible for the day-to-day operations of the department they head (Meredeth & Mantel, 2011). They tend to be in charge of departments like finance, accounts, human resource, and security, among others. It is important to note that functional managers may also serve as project managers for small-scale projects in the firm, which do not warrant the establishment of a separate project team. Normally, functional managers graduate into project managers when the need for project managers comes up in the firm. However, more and more organizations hire project managers at entry level because of the consistent nature of project operations in many companies. Most companies i n the IT and construction industries, for instance, operate under project regimes, hence they keep permanent project managers in their firms. Comparison of Project and Functional Managers There are some important similarities between project managers and functional managers. The first on is that they both manage people. More than anything else, they have a responsibility to ensure that the people under them are working towards achieving the overall aims of the organization. This makes them leaders to a varying degree in the organization. Secondly, they require technical competence in the functional role that they perform, or in the project area that they are in charge. Both types of managers need a substantial amount of appreciation of the issues that they deal with. In most firms, both managers will report to senior management of the company. Depending on the hierarchy, a project manager will more often be senior than a functional manager if the firm uses the progression described earlier. However, in other cases, these managers form part of the management team and interact t as peers. Another key characteristic that defines both project and functional managers is that they have specific tasks to accomplish. It is their role to deliver certain aspect of the organizations mandate and hence each of them answers for the tasks over which they superintend. Finally, both types of managers have resources at their disposal. The resource allocation procedures normally vary from the way departments get

Military Commissions Act of 2006. How Should Detainees Be Treated? Ess

Guantanamo Bay in Cuba houses some of the most dangerous people captured during the Iraq and Afghanistan wars. The people being held have been accused of committing a range of crimes. One of the most poignant and well-known features of Guantanamo Bay is the long time period a detainee spends there without going to trial. Being in the prison for an extensive period of time, a detainee is bound to be disciplined for not following orders from the guards. There are often a variety of different methods that the guards use to discipline to the detainees. Some who follow Guantanamo Bay as an institution often criticize the measures taken. What makes Guantanamo Bay an ironic place to start this journey is that it is at the center of attention of a very important and controversial law passed by Congress in 2006. The law was called the Military Commissions Act of 2006. The purpose of this law was to define the powers of the executive branch in determining how detainees in Guantanamo Bay and o ther prisons held on terrorism charges against the United States should be treated as well as define the parameters of what is a fair trail. â€Å"No president should ever be given the power to call someone an enemy, wave his hand, and lock them away indefinitely† (Military Commissions). Instead, the way detainees are to be treated is up to the country in control of the prison, not just one person. When President Bush ran and succeeded getting a second term beginning in 2005, he had more policy initiatives he wanted to put in place. One of his initiatives was centered on the idea of counterterrorism (Head). After the September 11th attacks and the creation of the Department of Homeland Security President Bush felt there should be more tools to help crea... ...eb. 08 Dec. 2011. . Kryanek, Michael. "Capital Punishment." Debates, Differences, and Divisions: The 25 Issues That Shape American Politics. Boston: Longman, 2011. 180-88. Print. "Military Commissions Act of 2006." American Civil Liberties Union. 13 Mar. 2007. Web. 08 Dec. 2011. . Roskin, Michael G., Robert L. Cord, James A. Medeiros, and Walter S. Jones. Political Science: An Introduction. Twelfth Edition. Boston, CO: Longman, 2012. Print. "USA: Military Commissions Act of 2006- Turning Bad Policy Into Bad Law." Amnesty International. 29 Sept. 2006. Web. 8 Dec. 2011. 8743-d305bea2b2c7/amr511542006en.html>.